{"id":1000,"date":"2026-03-14T09:22:38","date_gmt":"2026-03-14T09:22:38","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&p=1000"},"modified":"2026-03-14T09:22:38","modified_gmt":"2026-03-14T09:22:38","password":"","slug":"workflow-action-if-else-upgrad","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/Supports\/workflow-action-if-else-upgrad\/","title":{"rendered":"Workflow Action – If\/Else Upgrad"},"content":{"rendered":"

Overview<\/strong><\/h3>\n

If\/Else action is one of the most powerful action that gives users a lot of flexibility in workflows. We have made significant changes in the action to make it more powerful and user friendly.<\/p>\n

Upgrades<\/strong><\/h3>\n
\n
\n
<\/div>\n

Introducing Scenario Recipes<\/h4>\n<\/div>\n<\/div>\n
    \n
  • \n
    \n
    We\u2019ve completely reimagined how you set up your If\/Else conditions by introducing Scenario Recipes. These are pre-built templates that simplify the setup process:<\/div>\n
      \n
    • Select from one of our pre built recipes just for If\/Else.<\/li>\n
    • Click the dropdown and select from the 10 recipe types we have or build your own.<\/li>\n
    • These recipes will also tell you if there are any pre requisites you want to add before using these recipes.<\/li>\n<\/ul>\n

      <\/p>\n

      \"Screenshot<\/div>\n
      <\/div>\n
      \n

      Enhanced Branch Functionality<\/h4>\n<\/div>\n<\/div>\n<\/li>\n
    • \n
      \n
      The If\/Else branches in the builder have also gone through a major upgrade.<\/div>\n
        \n
      • You can now see a concise text summary of each branch, making it easier to understand at a glance which conditions are being met.<\/li>\n
      • For branches with multiple conditions, simply click “+x more conditions” to view a full list in a convenient pop-up window.<\/li>\n
      • Clicking on any branch will isolate it for editing while collapsing others, so you can focus on one branch at a time.<\/li>\n<\/ul>\n
        \"Screenshot<\/div>\n
        \"Screenshot<\/div>\n
        \"Screenshot<\/div>\n
        \n

        “Time of the Day” condition<\/h4>\n<\/div>\n
          \n
        • In the “Current Hour” condition type user was only able to select the hour options.<\/li>\n
        • We have added a new option in “Date – Time” condition and that is “Time of the Day”<\/li>\n
        • This allows users to select specific times down to 15-minute intervals, offering more granular control.<\/li>\n
        • For simplifying, we show descriptions of selected values to indicate in what situation those will be true<\/li>\n<\/ul>\n
          \"Screenshot<\/div>\n
          \"Screenshot<\/div>\n
          \n

          UI Upgrade<\/h4>\n<\/div>\n
            \n
          • Enjoy a refreshed UI for the If\/Else action, making it more user-friendly.<\/li>\n
          • The Branch Configuration screen has been streamlined.<\/li>\n
          • The new Condition Dropdown makes it easier to search and select specific conditions.<\/li>\n
          • Also now user can simply drag and drop branches to re-arrange them in UI<\/li>\n<\/ul>\n
            \"Screenshot<\/div>\n
            \"Screenshot<\/div>\n
            \"Screenshot<\/div>\n<\/div>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

            Overview If\/Else action is one of the most powerful action that gives users a lot of flexibility in workflows. We […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[17,44],"doc_tag":[],"class_list":["post-1000","docs","type-docs","status-publish","hentry","doc_category-automation-workflows","doc_category-getting-started-w-workflows"],"year_month":"2026-07","word_count":314,"total_views":"12","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Automation & Workflows","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/automation-workflows\/"},{"term_name":"Getting Started w\/ Workflows","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/getting-started-w-workflows\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/comments?post=1000"}],"version-history":[{"count":1,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1000\/revisions"}],"predecessor-version":[{"id":1001,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1000\/revisions\/1001"}],"wp:attachment":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/media?parent=1000"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_category?post=1000"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_tag?post=1000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}