{"id":1065,"date":"2026-03-16T07:53:33","date_gmt":"2026-03-16T07:53:33","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&#038;p=1065"},"modified":"2026-03-16T07:53:33","modified_gmt":"2026-03-16T07:53:33","password":"","slug":"workflow-folder-permission","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/docs\/workflow-folder-permission\/","title":{"rendered":"Workflow Folder Permission"},"content":{"rendered":"<h2><strong dir=\"ltr\">Restrict access to any folder containing workflows with Folder Permissions<\/strong><\/h2>\n<p><strong dir=\"ltr\"><span dir=\"ltr\">Folders allow you to organize content and workflows allow you to automate tasks. You spend hours putting together battle-tested workflows, the last thing you want is unauthorized changes.\u00a0<\/span><\/strong><\/p>\n<p>With folder permissions users without access, won&#8217;t be able to see, create and edit any workflows within that folder. So, if the folder permissions are set to\u00a0<u>agency admin<\/u>, then only users with the\u00a0<u>agency admin<\/u>\u00a0role can see, create and edit workflows.<\/p>\n<hr \/>\n<h2 id=\"Manage-Folder-Permission\" dir=\"ltr\"><strong dir=\"ltr\">How-to Add Folder Permissions Within a Workflow Folder<\/strong><\/h2>\n<p dir=\"ltr\">Hover over or create a\u00a0<strong>Workflow folder<\/strong>\u00a0<strong>&gt;<\/strong>\u00a0Click on the &#8220;<strong>Actions<\/strong>&#8221; drop-down button\u00a0<strong>\u00a0&gt;<\/strong>\u00a0<strong>Manage Permissions<\/strong>\u00a0<strong>&gt;<\/strong>\u00a0Select\u00a0<strong>User Type &amp; Role<\/strong>\u00a0who will have access to this folder and workflows.<\/p>\n<p dir=\"ltr\"><strong dir=\"ltr\">Please Note:<\/strong><\/p>\n<pre class=\"fd-callout fd-callout--note\" dir=\"ltr\"><span dir=\"ltr\">All users <strong dir=\"ltr\">regardless of thier folder permissions<\/strong> will still be allowed to view the list of workflows the contact belongs to inside the Contact Details Page. Users will also have the ability to<u> <\/u><strong><u>add \/ remove<\/u><\/strong> contacts <strong><u>to\/ from<\/u><\/strong> any Workflow.\u00a0<\/span><\/pre>\n<p><img decoding=\"async\" class=\"fr-fil fr-dib fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/48244477012\/original\/CI85ij768UwD1DXCphHnHUiCCrN20gf65Q.gif?1660152574\" data-attachment=\"[object Object]\" data-id=\"48244477012\" data-index=\"0\" \/><\/p>\n<h2 dir=\"ltr\"><\/h2>\n<hr \/>\n<h2 dir=\"ltr\"><strong dir=\"ltr\">What Access is Granted by User Type and Role?<\/strong><\/h2>\n<table>\n<thead>\n<tr>\n<th dir=\"ltr\">Folder Permission is set to<\/th>\n<th dir=\"ltr\">Access granted for<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td dir=\"ltr\">Agency Admin<\/td>\n<td dir=\"ltr\">Only Agency Admin<\/td>\n<\/tr>\n<tr>\n<td dir=\"ltr\">Agency User<\/td>\n<td dir=\"ltr\">Agency Admin &amp; Agency User<\/td>\n<\/tr>\n<tr>\n<td dir=\"ltr\">Account Admin<\/td>\n<td dir=\"ltr\">Agency Admin, Agency User, &amp; Account Admin<\/td>\n<\/tr>\n<tr>\n<td dir=\"ltr\">All<\/td>\n<td dir=\"ltr\">All Users<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 dir=\"ltr\"><\/h2>\n<hr \/>\n<h3 id=\"The-selected-User-Type-and-Role-+-Higher-will-get-access\" dir=\"ltr\"><\/h3>\n<h2 dir=\"ltr\"><strong dir=\"ltr\">What a User\u00a0<u>Without<\/u>\u00a0Access Will See<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"fr-fil fr-dib fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/48243295135\/original\/zko7-tRzeNFOR_RZj6cIKAqSozSDn4xiCQ.png?1659673950\" data-attachment=\"[object Object]\" data-id=\"48243295135\" data-index=\"1\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Restrict access to any folder containing workflows with Folder Permissions Folders allow you to organize content and workflows allow you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[17,46],"doc_tag":[],"class_list":["post-1065","docs","type-docs","status-publish","hentry","doc_category-automation-workflows","doc_category-workflow-builder"],"year_month":"2026-09","word_count":211,"total_views":"36","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Automation &amp; 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