{"id":1157,"date":"2026-03-17T06:18:44","date_gmt":"2026-03-17T06:18:44","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&p=1157"},"modified":"2026-03-17T06:18:44","modified_gmt":"2026-03-17T06:18:44","password":"","slug":"workflow-trigger-messaging-error-code-sms","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/Supports\/workflow-trigger-messaging-error-code-sms\/","title":{"rendered":"Workflow Trigger – Messaging Error Code – SMS"},"content":{"rendered":"

Overview<\/strong><\/h2>\n

The “Messaging Error – SMS” trigger allows you to initiate workflows automatically whenever a SMS has resulted in undelivered state and returned one of the below-mentioned error code.<\/p>\n

Trigger Name<\/strong><\/h2>\n

Messaging Error – SMS<\/span><\/p>\n

Trigger Description<\/strong><\/h2>\n

This trigger activates a WorkFlow based on the error received for an undelivered message. This can be used for taking relevant measures to clean the contact list eventually improving the delivery rate.<\/p>\n

<\/h2>\n

How to Configure<\/strong><\/h2>\n
    \n
  1. Choose a Workflow Trigger:<\/strong>\n
      \n
    • Select “Messaging Error – SMS<\/span>” from the dropdown list.<\/strong><\/li>\n<\/ul>\n<\/li>\n
    • Workflow Trigger Name:<\/strong>\n
        \n
      • Provide a descriptive name for the trigger to identify it within your workflow easily.<\/strong><\/li>\n<\/ul>\n<\/li>\n
      • \n

        Filters:<\/strong><\/p>\n

          \n
        • You can add filters to narrow down the trigger to specific error codes mentioned below:<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
          Code<\/td>\nDescription<\/td>\n<\/tr>\n
          30007<\/td>\nCarrier Violation<\/td>\n<\/tr>\n
          30034<\/td>\n\n
          \n
          A2P Registration Pending on Number<\/div>\n<\/div>\n<\/td>\n
          		<\/td>\n<\/tr>\n
          30032<\/td>\n\n
          \n
          Toll Free Number not Verified<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30005<\/td>\n\n
          \n
          User Inactive\/Number does not exist<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30003<\/td>\n\n
          \n
          Unreachable\/Out of Service Number<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30004<\/td>\n\n
          \n
          Do not want SMS\/DND enabled<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30006<\/td>\n\n
          \n
          Landline\/Incapable to receive SMS<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30023<\/td>\n\n
          \n
          US A2P 10DLC – Daily Message Cap Reached<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21408<\/td>\n\n
          \n
          Permission to Send SMS Not Enabled for Region<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30008<\/td>\nUnknown Error<\/td>\n<\/tr>\n
          21606<\/td>\n\n
          \n
          Invalid ‘From’ Phone Number<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21211<\/td>\n\n
          \n
          Invalid ‘To’ Phone Number<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21614<\/td>\n\n
          \n
          To’ Number Is Not a Valid Mobile Number<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21610<\/td>\n\n
          \n
          User Replied with STOP (Opted Out)<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30011<\/td>\n\n
          \n
          MMS Not Supported by Recipient Number or Region<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30033<\/td>\n\n
          \n
          A2P Campaign Suspended or Deleted<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21661<\/td>\n\n
          \n
          From’ Number Is Not SMS-Capable<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          21635<\/td>\n\n
          \n
          To’ Number Cannot Be a Landline<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30037<\/td>\n\n
          \n
          Outbound Messaging Disabled<\/div>\n<\/div>\n<\/td>\n<\/tr>\n
          30002<\/td>\n\n
          \n
          Sub-Account Suspended<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          <\/h2>\n

          Example<\/strong><\/h2>\n

          Let\u2019s say you are running an SMS campaign to promote a new product, and you want to automatically remove contacts who have a high chance on not getting the messages next time or want to add a tag to re trigger them an SMS after sometime.some time<\/strong><\/p>\n

            \n
          1. Choose a Workflow Trigger:<\/strong>\n
              \n
            • Trigger:\u00a0Messaging Error – SMS<\/span><\/strong><\/li>\n<\/ul>\n<\/li>\n
            • Workflow Trigger Name:<\/strong>\n
                \n
              • Name:\u00a0Messaging Error – SMS<\/span><\/strong><\/li>\n<\/ul>\n<\/li>\n
              • \n

                Filters:<\/strong><\/p>\n

                  \n
                • Filter Type: Error Code is\u00a0<\/strong><\/li>\n
                • Error Name: 30007 – Carrier Violation<\/strong>
                  \n<\/strong><\/li>\n<\/ul>\n<\/li>\n
                • Further, this can be created into if else if different actions is needed as shown below:<\/strong>
                  \n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                  Overview The “Messaging Error – SMS” trigger allows you to initiate workflows automatically whenever a SMS has resulted in undelivered […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-1157","docs","type-docs","status-publish","hentry","doc_category-workflow-triggers"],"year_month":"2026-07","word_count":320,"total_views":"10","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Workflow Triggers","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/workflow-triggers\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/comments?post=1157"}],"version-history":[{"count":1,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1157\/revisions"}],"predecessor-version":[{"id":1158,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1157\/revisions\/1158"}],"wp:attachment":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/media?parent=1157"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_category?post=1157"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_tag?post=1157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}