{"id":1174,"date":"2026-03-17T06:39:14","date_gmt":"2026-03-17T06:39:14","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&p=1174"},"modified":"2026-03-17T06:44:15","modified_gmt":"2026-03-17T06:44:15","password":"","slug":"trigger-statistics-for-workflows","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/Supports\/trigger-statistics-for-workflows\/","title":{"rendered":"Trigger Statistics for Workflows"},"content":{"rendered":"

Trigger Stats gives you real-time visibility into how each workflow trigger is performing in OneSystemCRM. See Attempted, Matched, and Unmatched counts at a glance, drill into contact-level reasons for mismatches, and filter results to validate logic quickly.<\/p>\n

What are Trigger Statistics?<\/strong><\/h1>\n

Trigger Stats is a diagnostic view inside the Workflow Builder that measures whether contacts qualified for each trigger. It surfaces totals (Attempted, Matched, Unmatched) and lets you click into a detailed panel to see the exact reason a contact did or did not match so you can fix filters, update data, and confirm changes without leaving the builder.<\/p>\n

\n

Key Benefits of Trigger Stats<\/strong><\/h2>\n
    \n
  • Faster Debugging:<\/strong> Real-time counts reveal which triggers aren\u2019t matching as expected.<\/li>\n
  • Contact-Level Clarity:<\/strong> Open a panel with the contact, timestamp, match status, and the reason for unmatch.<\/li>\n
  • \n

    Actionable Reasons:<\/strong> Review the Top Reasons for Unmatch (e.g., filter mismatch, missing values) to prioritize fixes.<\/p>\n<\/li>\n

  • Immediate Validation:<\/strong> Adjust trigger filters and watch the stats update live as new events occur.<\/li>\n
  • Targeted Analysis:<\/strong> Filter by date range or search a specific contact to isolate anomalies.<\/li>\n
  • \n

    Confidence in Logic:<\/strong>\u00a0Reduce guesswork and ensure the right contacts enter the right workflows.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Trigger-Level Performance Metrics<\/strong><\/h2>\n

    Instantly understand trigger effectiveness. Each trigger card in Stats View displays:<\/p>\n

      \n
    • Attempted \u2013 total contacts evaluated.<\/li>\n
    • Matched \u2013 contacts that met all conditions.<\/li>\n
    • Unmatched \u2013 contacts that did not qualify.<\/li>\n<\/ul>\n

      <\/p>\n

      \n

      Trigger Stats Panel<\/strong><\/h2>\n

      Click any metric to open a side panel packed with diagnostic details so you can fix issues without leaving the builder. What you\u2019ll find:<\/p>\n

        \n
      • Contact name, email, and evaluation timestamp.<\/li>\n
      • Match status for each contact.<\/li>\n
      • Top 10 reasons a contact didn\u2019t match (e.g., value mismatch, missing field).<\/li>\n
      • Search bar and date-range filter for laser-focused analysis.<\/li>\n<\/ul>\n
        <\/div>\n

        <\/p>\n

        \n

        Real-Time Analysis & Smart Filters<\/strong><\/h2>\n

        Trigger Stats updates live as events occur, so you can test a change, watch the numbers move, and confirm your fix immediately. Use built-in date and contact filters to isolate specific timeframes or individuals, ideal for studying spikes or validating test records.<\/p>\n

        <\/p>\n

        \n

        How To Use Trigger Stats<\/span><\/strong><\/h2>\n

        Step 1:\u00a0<\/strong>Open the Workflow<\/u><\/h4>\n

        Navigate to\u00a0Automations \u2192 Workflows<\/strong>, then open any workflow you want to analyze.<\/p>\n

        <\/p>\n

        Step 2:<\/strong>\u00a0Switch to Stats View<\/u><\/h4>\n

        Use the\u00a0Stats<\/strong>\u00a0tab at the top of the builder to load trigger-level metrics.<\/p>\n

        Note:<\/strong> A banner indicates the workflow is not editable<\/strong> in Stats View.<\/p>\n

        <\/span><\/strong><\/p>\n

        Step 3:\u00a0<\/strong>Drill into a Trigger<\/u><\/h4>\n

        Click the\u00a0Attempted<\/strong>,\u00a0Matched<\/strong>, or\u00a0Unmatched<\/strong>\u00a0number on a trigger card to open the Trigger Stats panel.<\/p>\n

          \n
        1. Filter and validate.<\/strong>\n
            \n
          • Apply a\u00a0date range<\/strong>\u00a0or\u00a0Select Contact<\/strong> to focus your analysis.<\/li>\n
          • Compare\u00a0Received value<\/strong>\u00a0vs\u00a0Expected value<\/strong> in the Reason for Unmatch to identify mismatches.<\/li>\n<\/ul>\n<\/li>\n
          • Adjust logic and re-check.<\/strong>\n
              \n
            • Return to\u00a0Builder<\/strong>\u00a0(edit mode), update trigger filters or data standards, then switch back to\u00a0Stats<\/strong>\u00a0to confirm improvement.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

              <\/span><\/strong><\/p>\n

              \n

              Frequently Asked Questions<\/strong><\/h2>\n

              Q: How often do the numbers refresh?<\/strong><\/p>\n

              Stats update in real time; you\u2019ll typically see new attempts within seconds of the triggering event.<\/p>\n

              Q: Does Trigger Stats change how triggers fire?<\/strong><\/p>\n

              No. It only adds visibility; trigger logic and execution remain unchanged.<\/p>\n

              Q: What counts as \u201cAttempted\u201d?<\/strong><\/p>\n

              Any contact evaluated by the trigger, whether it matched the filters or not, adds one to the Attempted tally.<\/p>\n

              Q: How long is data retained?<\/strong>
              \nThe Trigger Stats panel stores data for the last 30 days.<\/p>\n","protected":false},"excerpt":{"rendered":"

              Trigger Stats gives you real-time visibility into how each workflow trigger is performing in OneSystemCRM. See Attempted, Matched, and Unmatched […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-1174","docs","type-docs","status-publish","hentry","doc_category-workflow-triggers"],"year_month":"2026-07","word_count":540,"total_views":"12","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Workflow Triggers","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/workflow-triggers\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/comments?post=1174"}],"version-history":[{"count":1,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1174\/revisions"}],"predecessor-version":[{"id":1175,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1174\/revisions\/1175"}],"wp:attachment":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/media?parent=1174"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_category?post=1174"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_tag?post=1174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}