{"id":1191,"date":"2026-03-17T07:31:35","date_gmt":"2026-03-17T07:31:35","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&#038;p=1191"},"modified":"2026-03-17T07:31:35","modified_gmt":"2026-03-17T07:31:35","password":"","slug":"workflow-trigger-order-fulfilled","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/Supports\/workflow-trigger-order-fulfilled\/","title":{"rendered":"Workflow Trigger &#8211; Order Fulfilled"},"content":{"rendered":"<h2 id=\"Overview\" dir=\"ltr\">Overview<\/h2>\n<p dir=\"ltr\">The &#8220;<strong>Order Fulfilled<\/strong>&#8221; trigger automates processes when an order has been completed. It can be used to send thank-you messages, initiate customer feedback requests, or update inventory and accounting systems.<\/p>\n<h2 id=\"Trigger-Name\" dir=\"ltr\">Trigger Name<\/h2>\n<p dir=\"ltr\"><strong>Order Fulfilled<\/strong><\/p>\n<h2 id=\"Trigger-Description\" dir=\"ltr\">Trigger Description<\/h2>\n<p dir=\"ltr\">This trigger is activated when an order status changes to fulfilled. It ensures timely follow-up actions are taken, enhancing customer satisfaction and streamlining backend processes.<\/p>\n<h2 id=\"How-to-Configure\" dir=\"ltr\">How to Configure<\/h2>\n<ul>\n<li><strong>Choose a Workflow Trigger:<\/strong>\u00a0Select &#8220;Order Fulfilled&#8221; from the trigger options.<\/li>\n<li><strong>Workflow Trigger Name:<\/strong>\u00a0Name your trigger, such as &#8220;Order Fulfilled&#8221;.<\/li>\n<li dir=\"ltr\"><strong>Filters:<\/strong>\u00a0Utilize filters to specify conditions under which the workflow should run. For example, you can filter based on cart value, order type, etc.<\/li>\n<\/ul>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-baot=\"1\" data-sheets-root=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"506\" \/>\n<col width=\"119\" \/><\/colgroup>\n<tbody>\n<tr>\n<td dir=\"ltr\">Value<\/td>\n<td>Description<\/td>\n<td>Mandatory<\/td>\n<\/tr>\n<tr>\n<td dir=\"ltr\">Cart Value<\/td>\n<td>Filter orders based on their cart value.<\/td>\n<td>Optional<\/td>\n<\/tr>\n<tr>\n<td dir=\"ltr\">Select Operator<\/td>\n<td>Choose comparison operators like Equals to, Greater than, Less than, etc.<\/td>\n<td>Optional<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p dir=\"ltr\"><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/155032021676\/original\/SFfIE-n_CA6Edf4qZYKKWJhExZOqzfymHg.png?1725186602\" data-attachment=\"[object Object]\" data-id=\"155032021676\" data-index=\"0\" \/><\/p>\n<h2 id=\"Example\" dir=\"ltr\">Example<\/h2>\n<p><strong>Scenario:<\/strong> A company wants to send a thank-you email to customers who purchase with a cart value greater than $100.<\/p>\n<ul>\n<li><strong>Configuration:<\/strong>\n<ul>\n<li><strong>Trigger:<\/strong>\u00a0Order Fulfilled<\/li>\n<li><strong>Filters:<\/strong>\n<ul>\n<li><strong>Cart Value:<\/strong>\u00a0Greater than<\/li>\n<li><strong>Value:<\/strong>\u00a0$100<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Actions:<\/strong>Once the trigger is activated:\n<ol>\n<li>Send an automated thank-you email to the customer.<\/li>\n<li>Update the CRM to mark the customer as a &#8220;VIP Customer.&#8221;<\/li>\n<li>Add a follow-up task in the sales team&#8217;s calendar to offer a special discount on the next purchase.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">This configuration ensures that high-value customers receive personalized follow-ups, enhancing the relationship and encouraging repeat business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview The &#8220;Order Fulfilled&#8221; trigger automates processes when an order has been completed. It can be used to send thank-you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-1191","docs","type-docs","status-publish","hentry","doc_category-workflow-triggers"],"year_month":"2026-07","word_count":226,"total_views":"12","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Workflow Triggers","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/workflow-triggers\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/comments?post=1191"}],"version-history":[{"count":1,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1191\/revisions"}],"predecessor-version":[{"id":1192,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/1191\/revisions\/1192"}],"wp:attachment":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/media?parent=1191"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_category?post=1191"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_tag?post=1191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}