{"id":1422,"date":"2026-03-19T06:58:20","date_gmt":"2026-03-19T06:58:20","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&#038;p=1422"},"modified":"2026-03-19T06:58:20","modified_gmt":"2026-03-19T06:58:20","password":"","slug":"workflow-action-task-notification","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/docs\/workflow-action-task-notification\/","title":{"rendered":"Workflow Action &#8211; Task Notification"},"content":{"rendered":"<h2 id=\"Overview\" dir=\"ltr\" data-identifyelement=\"468\">Overview<\/h2>\n<p id=\"\" dir=\"ltr\" data-identifyelement=\"468\">The\u00a0<strong>Task Notification<\/strong>\u00a0action allows you to create a new task with a defined due date that will be assigned to a specific user. This is particularly useful for ensuring team members are aware of tasks that need their attention.<\/p>\n<h2 id=\"Action-Name\" dir=\"ltr\" data-identifyelement=\"468\">Action Name<\/h2>\n<p id=\"-2\" dir=\"ltr\" data-identifyelement=\"468\"><strong dir=\"ltr\">Task Notification<\/strong><\/p>\n<h2 id=\"Action-Description\" dir=\"ltr\" data-identifyelement=\"468\">Action Description<\/h2>\n<p id=\"-4\" dir=\"ltr\" data-identifyelement=\"468\">This action creates a task within the system, assigns it to a user, and defines a due date by which the task must be completed. You can specify task titles, assign users, set descriptions, and establish deadlines, ensuring task management is easy to organize.<\/p>\n<h2 id=\"Action-Details\" dir=\"ltr\" data-identifyelement=\"468\">Action Details<\/h2>\n<p dir=\"ltr\" data-identifyelement=\"468\"><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/155032490951\/original\/clJ29r5zGEHylhicr_7iIfahd-PbJO_-mw.png?1725872615\" data-attachment=\"[object Object]\" data-id=\"155032490951\" data-index=\"0\" \/><\/p>\n<h3><strong>How to configure:<\/strong><\/h3>\n<ol>\n<li><strong>Action Name:<\/strong>\u00a0Give the task an appropriate name such as &#8220;Add Task&#8221; to reflect its purpose.<\/li>\n<li><strong>Title:<\/strong>\u00a0Enter the task title that will be visible to the user.<\/li>\n<li><strong>Description:<\/strong>\u00a0Provide detailed information about the task. This is what the user will see to understand their assignment.<\/li>\n<li><strong>Assign To:<\/strong>\u00a0Select the user or team member to whom the task will be assigned.<\/li>\n<li><strong dir=\"ltr\">Due In:<\/strong>\u00a0Define the deadline for the task using predefined durations (e.g., 1 day, 2 days, or immediate).<\/li>\n<\/ol>\n<h2 dir=\"ltr\" data-identifyelement=\"468\"><\/h2>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-baot=\"1\" data-sheets-root=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"506\" \/>\n<col width=\"119\" \/><\/colgroup>\n<tbody>\n<tr>\n<td>Field Name<\/td>\n<td>Description<\/td>\n<td>Mandatory<\/td>\n<\/tr>\n<tr>\n<td>Title<\/td>\n<td>Title of the task to help users identify it.<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Description<\/td>\n<td>Detailed description of the task, providing context and guidance to the assigned user.<\/td>\n<td>No<\/td>\n<\/tr>\n<tr>\n<td>Assign To<\/td>\n<td>Select the user to whom the task will be assigned from the available list of users.<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Due In<\/td>\n<td>Set the deadline for the task (e.g., in 1 day, 2 days, 5 days, or &#8220;Now&#8221; for immediate tasks).<\/td>\n<td>Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 dir=\"ltr\" data-identifyelement=\"468\"><\/h2>\n<h2 id=\"Example\" dir=\"ltr\" data-identifyelement=\"468\">Example<\/h2>\n<p>Let\u2019s say you want to assign a task to a team member, John, to follow up with a lead. You can configure the action as follows:<\/p>\n<ul>\n<li><strong>Action Name:<\/strong>\u00a0Add Task<\/li>\n<li><strong>Title:<\/strong>\u00a0Follow-up with Lead XYZ<\/li>\n<li><strong>Description:<\/strong>\u00a0Call Lead XYZ and check on the progress of their onboarding process.<\/li>\n<li><strong>Assign To:<\/strong>\u00a0John Doe<\/li>\n<li dir=\"ltr\"><strong>Due In:<\/strong>\u00a02 Days<\/li>\n<\/ul>\n<p>In this case, John will receive the task in the system, and it will be due within 2 days.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview The\u00a0Task Notification\u00a0action allows you to create a new task with a defined due date that will be assigned to 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