{"id":819,"date":"2026-03-12T10:20:36","date_gmt":"2026-03-12T10:20:36","guid":{"rendered":"https:\/\/onesystemcrm.com\/help\/?post_type=docs&#038;p=819"},"modified":"2026-03-12T10:21:44","modified_gmt":"2026-03-12T10:21:44","password":"","slug":"getting-started-setup-live-chat-widget","status":"publish","type":"docs","link":"https:\/\/onesystemcrm.com\/help\/Supports\/getting-started-setup-live-chat-widget\/","title":{"rendered":"Getting Started &#8211; Setup Live Chat Widget"},"content":{"rendered":"<h2 id=\"Create-Live-Chat-Widget\"><strong dir=\"ltr\">Create Live Chat Widget<\/strong><\/h2>\n<p>First things first! Creating a live chat widget is easy and straightforward. Here&#8217;s how you can quickly set up and customize your widget to perfectly match your website&#8217;s style:<\/p>\n<ul>\n<li>Navigate to\u00a0<strong>Sites &gt; Chat Widget<\/strong><\/li>\n<li>Click\u00a0<strong dir=\"ltr\">New\u00a0<\/strong>where you can choose one of the following:\u00a0All-in-one chat,\u00a0SMS \/ Email chat,\u00a0Live chat,\u00a0WhatsApp.<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-820 size-full\" src=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-scaled.png\" alt=\"\" width=\"2560\" height=\"1316\" srcset=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-scaled.png 2560w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-300x154.png 300w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-1024x526.png 1024w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-768x395.png 768w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-1536x790.png 1536w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-2048x1053.png 2048w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/mOIsnIXYbAQbClCbzToBCQd5Iosl9yEhPw11-360x185.png 360w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/li>\n<li>Select\u00a0<strong dir=\"ltr\">Live Chat<\/strong><\/li>\n<li>Customize your widget to fit your brand<\/li>\n<li>Click\u00a0<strong>Save<\/strong><strong dir=\"ltr\"><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/155046960759\/original\/SRZNNj26lxreHm5VbkHahfNcCrcphc350g.png?1747784131\" data-attachment=\"[object Object]\" data-id=\"155046960759\" data-index=\"1\" \/><\/strong><\/li>\n<li>Click\u00a0<strong dir=\"ltr\">Get Code &gt; Copy<\/strong><\/li>\n<li>Copy the provided embed code<img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/155046960766\/original\/VoU2x6UeSm_BfBCXsNEwBdH-IvD1n80R3Q.png?1747784179\" data-attachment=\"[object Object]\" data-id=\"155046960766\" data-index=\"2\" \/><\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"Deploy-Live-Chat-Widget-via-Embed-Code\"><strong dir=\"ltr\">Deploy Live Chat Widget via Embed Code<\/strong><\/h2>\n<p>Already familiar with adding scripts directly into your website or funnel? Perfect! Embedding the chat widget directly into your site editor couldn&#8217;t be simpler. Follow these quick steps:<\/p>\n<ul>\n<li>Navigate to\u00a0<strong>Sites &gt; Websites<\/strong>\u00a0OR\u00a0<strong>Sites &gt; Funnels<\/strong><\/li>\n<li>Find your desired website or funnel and open it for editing<img decoding=\"async\" class=\"alignnone wp-image-821 size-full\" src=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-scaled.png\" alt=\"\" width=\"2560\" height=\"1314\" srcset=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-scaled.png 2560w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-300x154.png 300w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-1024x526.png 1024w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-768x394.png 768w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-1536x789.png 1536w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-2048x1052.png 2048w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/gl7U7-ugo-EDySww14EHX-4Gj2WR2rk96w-111-360x185.png 360w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/li>\n<li>In the editor, click the\u00a0<strong>Tracking Code<\/strong>\u00a0icon (<code>&lt;\/&gt;<\/code>)<\/li>\n<li>Paste the copied chat widget code<\/li>\n<li dir=\"ltr\">Click\u00a0<strong>Save<\/strong><strong dir=\"ltr\"><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fw-lightbox-img\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/155046960800\/original\/7j7RzpFPTEufQWAwRrPbk8r82cQKIsBZpg.png?1747784365\" data-attachment=\"[object Object]\" data-id=\"155046960800\" data-index=\"4\" \/><\/strong><\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"Deploy-Live-Chat-Widget-via-Settings\"><strong dir=\"ltr\">Deploy Live Chat Widget via Settings<\/strong><\/h2>\n<p>Prefer to keep things even simpler? Deploying your widget directly through your website settings is super convenient, especially if you&#8217;re less comfortable dealing directly with code. Let\u2019s walk through it:<\/p>\n<ul>\n<li>Navigate to\u00a0<strong>Sites &gt; Websites<\/strong>\u00a0OR\u00a0<strong>Sites &gt; Funnels<\/strong><\/li>\n<li dir=\"ltr\">Find your desired website or funnel and open its settings<img decoding=\"async\" class=\"alignnone wp-image-822 size-full\" src=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-scaled.png\" alt=\"\" width=\"2560\" height=\"1306\" srcset=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-scaled.png 2560w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-300x153.png 300w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-1024x522.png 1024w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-768x392.png 768w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-1536x784.png 1536w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-2048x1045.png 2048w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/qO6x3foY4mdlFGpt9mJMtShG_K95UyCF2A11-360x184.png 360w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/li>\n<li>Under the\u00a0<strong>Chat Widget<\/strong>\u00a0section, select your live chat widget<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-823 size-full\" src=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-scaled.png\" alt=\"\" width=\"2560\" height=\"1341\" srcset=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-scaled.png 2560w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-300x157.png 300w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-1024x536.png 1024w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-768x402.png 768w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-1536x804.png 1536w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-2048x1073.png 2048w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/w-Ubwt6xqJS_-CIIhHTfhfcnFa96K3PU5g11-360x189.png 360w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/li>\n<li>Click\u00a0<strong>Save<\/strong><strong dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-824 size-full\" src=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-scaled.png\" alt=\"\" width=\"2560\" height=\"1466\" srcset=\"https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-scaled.png 2560w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-300x172.png 300w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-1024x586.png 1024w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-768x440.png 768w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-1536x879.png 1536w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-2048x1173.png 2048w, https:\/\/onesystemcrm.com\/help\/wp-content\/uploads\/2026\/03\/1BsYAyKDH_J3qdvsMEAcrssP0JqZCeQLFA11-360x206.png 360w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/strong><\/li>\n<\/ul>\n<p dir=\"ltr\">Fantastic! You&#8217;re all set.\u00a0<strong dir=\"ltr\">Next,\u00a0<\/strong>why not explore advanced customization options to really make the chat experience unique to your brand?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Create Live Chat Widget First things first! Creating a live chat widget is easy and straightforward. Here&#8217;s how you can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[3,36],"doc_tag":[],"class_list":["post-819","docs","type-docs","status-publish","hentry","doc_category-getting-started","doc_category-sales-conversations"],"year_month":"2026-07","word_count":241,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usamasaeed219","author_nicename":"usamasaeed219","author_url":"https:\/\/onesystemcrm.com\/help\/author\/usamasaeed219\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/getting-started\/"},{"term_name":"Sales &amp; Conversations","term_url":"https:\/\/onesystemcrm.com\/help\/Supports-category\/sales-conversations\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/comments?post=819"}],"version-history":[{"count":2,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/819\/revisions"}],"predecessor-version":[{"id":826,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/docs\/819\/revisions\/826"}],"wp:attachment":[{"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/media?parent=819"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_category?post=819"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onesystemcrm.com\/help\/wp-json\/wp\/v2\/doc_tag?post=819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}